Contact

We respond within one business day.

Product support, compatibility verification, and B2B fleet quotes — Mon–Fri 09:00–18:00 CET.

CE & TUV certified 2-year warranty Tracked EU & US shipping English support

Product support: support@rollkern.com
Fleet & B2B sales: b2bsell@rollkern.com
Hours: Mon–Fri 09:00–18:00 CET

Rollkern — European-engineered EV charging equipment · EU & US operations

Contact Information

We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:
FAQ

Before you write

Where's my order?

Tracking is emailed when your reel ships. Delivery options and status updates are available from the tracking link and at checkout.

Can I change my variant?

If not yet shipped, reply to your order confirmation and we will update same day.

How do I claim warranty?

Email support@rollkern.com with your order number and batch ID. Most claims resolved within 48 hours.